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Returns and Exchanges
COACH EXCHANGE POLICY
All goods are non-refundable, no cash or credit card refund will be granted. Only under special circumstances, store credit may be granted.
New, unused and saleable merchandise may be exchanged within 1 month of purchase, upon presentation of original official COACH receipt.
There is no exchange for used or altered products.
Sales items are not exchangeable.
COACH REPAIR POLICY
Any repairs must be accompanied by the original official COACH receipt.
Repairs are made at no charge within 12 months of purchase.
Purchase that are older than 12 months will be repaired on a pre-paid basis.
Paid/Repaired merchandise(s) not collected within 30 days from the date of issuance of the receipt or pick up notification shall allow COACH to dispose of the merchandise(s) at sole discretion without any refund nor liability.
COACH reserves the right to change or edit the return, exchange and repair policies.
In case of any dispute, the decision of COACH shall be final.
The COACH Exchange and Repair Policies are subject to applicable laws.